Verizon’s home internet service will hit 20 million with a big 5G upgrade

Angela Lang/CNET

Verizon’s expansion of its 5G network on January 19 won’t just boost speeds on the go. The carrier has also increased its coverage for home internet, and in two weeks coverage will expand to nearly 20 million customers, chief technology officer Kyle Malady said in an interview on Tuesday.

The update is an increase over the carrier’s previously announced plans to offer home internet on 4G LTE or 5G millimeter wave to 15 million customers by the end of 2021.

Verizon’s home internet service translates signals from the mobile network to Wi-Fi, allowing people to get the same high speeds they know on the go on their computers, TVs and other home devices. Expanding the carrier’s 5G service with the activation of so-called C-band frequencies on January 19 will allow more customers to access these speeds as part of home internet service.

The broader reach of its home internet service potentially provides millions of customers with an additional – if not the first – option for broadband service, something million americans still do not have access to. Verizon’s upgrade also allows the company to catch up with rival T-Mobile, which was already using a similar spectrum frequency and rolled out its own 5G-based home internet service over the past year.

When connected to 5G Home, what Verizon calls its home internet service available over 5G, the carrier says people can expect “typical” download speeds of around 300 Mbps and spikes of up to at 1 gigabit per second. These are comparable to the speeds offered by Verizon Fios fiber optic wireline service.

Verizon has no data cap for its home internet service, and taxes and fees are included in its starting price of $50 per month (with automatic payments enabled). To entice subscribers, the operator has bundled a host of perks, including Google Nest devices, price lock guarantees and even a first month of free service. On Tuesday, it added a new incentive for those on its Do More, Play More or Get More wireless plans, allowing them to save 50% on the monthly cost of 5G Home if they have both services.

The benefits show the long road Verizon has ahead of it as it seeks to add 5G Home customers. The service had about 150,000 subscribers split between consumers and businesses, Verizon executive vice president Matt Ellis said during the carrier’s third quarter of 2021. earnings call (PDF transcript).

The expanded 5G Home customer base will be spread across several of the nation’s largest cities included in the C-band rollout, including Los Angeles, Chicago, San Francisco, Seattle and Miami. Coverage will also extend to many (but not all) of the 46 Partial Economic Zones, or PEAs, which are covered by Verizon’s C-band, mmWave and 4G LTE networks.

More cities and PEAs will be added over time, though Verizon said the service won’t come to areas where it already offers Fios wired high-speed Internet. The operator has not announced plans to offer its wireless Internet service to households that are in areas with Fios but do not have access to it, as currently only one market in the Niagara Falls/ Buffalo, NY offers both home connectivity services.

With AT&T, Verizon previously expected to flip the switch to C-band on Jan. 5, but the two agreed to a last-minute deal. OK with the Federal Aviation Administration to delay its activation for two weeks. Meanwhile, all parties will address concerns that the 3.7-3.8 GHz frequencies used by operators in their C-band 5G networks could interfere with aviation instruments.

Even after announcing the delay, Verizon updated his calendar for bringing 5G C-band to 100 million customers and now says it plans to hit that level when it goes live in January, compared to its original March target.

On January 19, Verizon Home 5G coverage will expand to most 900 cities in 46 AEPs not already covered by Fios, which are listed below:

  • Los Angeles
  • Chicago
  • san francisco
  • dallas
  • Miami
  • Houston
  • Detroit
  • Orlando Florida
  • Cleveland
  • Phoenix
  • Seattle
  • Minneapolis-St. Paul
  • San Diego
  • Portland, OR
  • Tampa, Florida
  • Sacramento, California
  • Pittsburgh, Pennsylvania
  • Saint Louis
  • Cincinnati
  • Vegas
  • Salt Lake City
  • San Antonio
  • Jacksonville, Florida
  • Kansas City, Missouri
  • Indianapolis
  • Nashville, TN
  • Virginia Beach, Virginia
  • Fresno, California
  • Austin, TX
  • New Orleans
  • Columbus, Ohio
  • Milwaukee
  • Oklahoma City, Oklahoma
  • Birmingham, Alabama
  • Syracuse, New York
  • Charlotte, North Carolina
  • Raleigh, North Carolina
  • Little Rock, Arkansas
  • Brownville, TX
  • Harrisburg, Pennsylvania
  • Albany, New York
  • Greenville, South Carolina

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