Verizon Fios vs Spectrum: Internet Service Provider Comparison

Verizon Fios and Spectrum are two popular Internet service providers that overlap with services on the Northeast and Mid-Atlantic coasts. If you live in this part of the United States, you can compare Verizon Fios and Spectrum to find the best internet service. In this comparison guide, we tested both providers.

The first thing you need to decide if you choose Verizon Fios or Spectrum is whether you need cables or fiber. Fiber Internet is a new technology that is widely regarded as fast and reliable. However, this does not mean that the cable should be ruled out immediately. Each of these Internet service providers has more.

Introducing Verizon Fios and Spectrum

Verizon Fios spectrum
Rated power JD 5/5 2/5
Group with Cable TV, telephone Cable TV, telephone
Number of states served 9 41
Speed ​​range 100-940Mbps 100-940Mbps
Internet type fiber cable
Other characteristics 100% optical fiber
2 year price guarantee
Excellent customer service rating
No data limit
$ 500 contract surrender
30 day money back guarantee
Price scale Starting at $ 40 per month. Starting at $ 50 per month.
Contract period nothing nothing

Customer service

Don’t underestimate the value of customer service. When you sign up with an Internet service provider, you are also signing up to their customer service. It affects your experience every time you pay a bill, go online, or make a call to resolve an issue. Unfortunately, most Internet service providers tend to have a reputation for poor customer service when tied to a contract.

Fortunately, both Verizon Fios and Spectrum are above average when it comes to customer service. But if you have to pick a winner, Verizon will be the leader in this area. In addition to awards and accolades from many other industry reviewers, JD Power rates the vendor as one of the best customer services.

Speed ​​package

Speed ​​package Verizon Fios spectrum
100, 300 or 940 Mbit / s 100, 200 or 940 Mbit / s

Verizon Fios and Spectrum offer comparable speed plans. Each provider created a package with three main levels, depending on the bandwidth required.

The Verizon Fios Speed ​​plan starts at 100 Mbps for people with 3 or fewer devices. This plan is great for browsing and streaming if you don’t plan to have multiple people online at home at once. The mid-level plan is 300 Mbps and is intended for large families with more devices. Finally, the Fios Gigabit connection offers speeds of up to 940 Mbps and can handle an impressive 100 devices. If your household consists of multiple families and a wide variety of smart devices, this is a quick plan for you.

Spectrum also offers three-speed plans. The standard Internet plan is offered at 100 Mbps, while the Spectrum Internet Ultra plan reaches 200 Mbps. Finally, the Spectrum Internet GIG package reaches speeds of 940 Mbps.

Note: Verizon Fios offers fiber optic internet access, but Spectrum currently only offers cables. While the advertised speeds of these plans are similar, fiber internet is known to offer more reliable speeds, especially during peak hours.

Package option

In addition to providing Internet services, Verizon Fios and Spectrum offer cable TV and telephone services. If you are an existing customer and want to sign up for multiple services at once, bundling can save you monthly internet charges.

Verizon Fios offers a number of benefits to customers who choose the plan. In addition to providing internet, TV and telephone services, you get a 2-year price guarantee, one-year free use of Disney +, and a $ 100 prepaid Visa gift card. Prices start at $ 74.99 per month. However, these plans require a two-year contract with automatic monthly payments.

Spectrum also offers bundles, but it’s not very attractive. Starting at $ 89.98 per month, you can use Internet service, a number of TV channels, and home phone service. However, Spectrum only requires a minimum of 12 months of engagement to take advantage of these transactions.

So which one is the best for me?

If you … Then you need to do the following: The reason is as follows.
Valuable customer service … Verizon Fios Verizon Fios was named Best Internet Service Provider by JD Power in the 2019 Internet Service Provider Satisfaction Survey.
I don’t live in the northeast or the mid-Atlantic … spectrum Spectrum serves 41 states, but Verizon Fios is only available in 9 states.
You need reliable speed … Verizon Fios Verizon Fios offers fiber optic internet access, which is more reliable and is generally known not to slow down during hours of heavy traffic.

How To Compare Internet Companies

Before looking for your Internet service provider, you need to identify the provider that offers the service in your area. For example, Verizon Fios only offers fiber internet in nine states, while Spectrum currently serves 41 states. Once you have considered your residential options, you will be able to choose from these providers.

Professional advice: Use Allconnect to find out which providers are available in your area.

Please select a speed package

How many people are in your house? Do you use a lot of smart devices? These are important questions that must be answered before choosing a speed plan. If you choose a plan too late, you can quickly become frustrated with the time it takes to load a web page or stream video content. On the other hand, if you live on your own and have a small number of devices, there’s probably no reason to pay for the faster plan. Fortunately, most Internet service providers can increase their speed whenever they change their mind.

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