Internet service partially restored after suspension

ISLAMABAD: The PTCL service was partially resumed and remained suspended across the country for several hours on Friday, shutting down the internet facility affecting almost all web-based business activities as well as domestic consumers, local media reported.

Internet service is down in many parts of Punjab and Khyber Pakhtunkhwa provinces including Rawalpindi, Lahore, Multan, Peshawar, Attock, Mardan and the federal capital Islamabad. Users are facing great difficulties and many business activities have come to a virtual standstill due to the unavailability of internet services. The PTA spokesman said the telecommunications authority is looking into the matter and trying to find out the reasons for the internet shutdown.

However, the plausible reason he gave was the technical problem in the data networks of the southern and northern regions. “As reported by Pakistan Telecommunication Company Ltd (PTCL), [an] A problem has been reported in the data networks between South and North, which is causing internet connectivity issues.

“This matter is under investigation. The PTA is monitoring the situation and further updates will be shared,” the authority said. He explained that the fiber optic network connects one city to another and will there was a problem, it was affecting the data transmission services in the connected cities. He said that the fiber optic fault occurred due to the recent period of heavy rains and floods across the country. “As a result, PTCL users in the northern and central regions face [an] internet outage. Our teams are working to restore services as a priority,” the spokesperson said.

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