Google Fiber Launches Faster Internet Service In Kansas City


OVERLAND PARK, Kan. – In April, Google Fiber began offering a download speed of 2 gigabits per second for residential Internet customers in 22 municipalities around Kansas City, Missouri.

The tech giant is the first internet service provider to offer 2 Gbps speeds in the region.

“So far everything is going well, we have been very happy with the response here. People are ready to go fast, ”said Rachel Merlo, government and community affairs manager for Google Fiber in Kansas City.

She met 41 Action News in a house where technicians were installing the new service.

The 2 Gbit / s service requires a new “WiFi 6” compatible router, which is included in the cost of the service.

Google charges $ 100 per month for 2 Gbps speeds; which is $ 30 more than the 1 Gbps rate.

Merlo said that 2 Gbps allows people to connect multiple devices to a router more transparently, with no lag or buffering, for example.

“What we know is that people organize a lot more activities [online], especially in the past year, ”Merlo explained. “Whether it’s working, going to school, playing or shopping at home. What 2Gig allows is for it to be a more seamless experience, unlike what they might have had before. “

The new router uses WiFi 6 technology. Merlo admitted that not all devices are WiFi 6 compatible yet. So while customers with older tablets, phones and computers will notice an increase in speed, they won’t. will not be able to take full advantage of the 2 Gbps speed until they start using WiFi 6 compatible devices.

Overtime [devices will all be compatible] and these folks who have 2 Gbps capacities, they’re going to be the first to really take off on that super-fast lane, ”said Merlo.

Competitors of Google Fiber Spectrum, AT&T and Consolidated Communications offer Internet speeds of 1 Gbps in Kansas City.

A Spectrum spokesperson sent a statement to 41 Action News stating that “Not all Spectrum Internet plans have a data cap, modem fee, or contract. And Spectrum Internet customers have exclusive access to Spectrum Mobile, which combines the fastest overall speeds with a choice of unlimited or per gig data plans.

During Spectrum’s first quarter earnings call two weeks ago, its CEO said several plans are in place to deliver multi-gigabit upload and download speeds to customers going forward.

The AT&T spokesperson responded to the survey saying, “Our customers want speed, reliability and affordability. They get award winning service on their terms.

AT&T offers WiFi 6 compatible routers and says the technology is paving the way for multi-gig internet speeds for its users in the future.

Consolidated Communications said it is in the process of implementing a five-year project to bring multi-gig speeds to more than 70 percent of its service area.

A company spokesperson added, “Beyond speed, we pride ourselves on network reliability, never capping data and providing exceptional local service to our customers.


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