General Surgeries Left Without Internet Access Amid “Major Incident”

Buckinghamshire’s GP surgeries did not have internet access on Monday morning in what was called a “major incident”.

Anyone trying to make a doctor’s appointment in Bourne End and Wooburn Green Medical Center this morning had been greeted with a message warning them that they could not access online appointments or patient notes.

The post said all surgeries in Buckinghamshire were without internet access.

He said: ‘Not all surgeries in Buckinghamshire have internet access, this is a major incident and we cannot access online appointments or patient notes.

“We have suspended online appointments until the issue is resolved. Please call 111 or 999 if you have a medical emergency.

“Sorry for the disagreement.”

The Buckinghamshire Clinical Commissioning Group has urged anyone who needs to speak with a doctor to call 111 until the issue is resolved.

In a later update, they told the Bucks Free Press: “Due to a technical issue with an external service provider, all Buckinghamshire GP locations have temporarily lost their ability to connect to the internet and access to key systems earlier in the day.

“This situation has now been resolved and all GP sites in Buckinghamshire are back online as normal.”

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