FCC Program Provides Affordable, Low-Cost Internet Access to Eligible Households

If you or a veteran you know is struggling to afford Internet service, a Federal Communications Commission (FCC) program can put fast, reliable Internet service within your financial reach.

The FCC’s Affordable Connectivity Program provides a rebate of up to $30 per month that can be used for broadband service for eligible households, and up to $75 per month for households on eligible tribal lands . Additionally, eligible households can also receive a one-time rebate of up to $100 toward the purchase of a laptop, desktop, or tablet from participating vendors.

Additionally, 20 major internet providers will offer CPA-eligible households a high-speed internet plan for up to $30 per month. Eligible families who bundle their ACP benefit with one of these packages can receive free high-speed internet.

To find out if you are eligible or to register, go to the White House Get website or visit the Affordable Connectivity Program (ACP) through an approved operator by visiting www.fcc.gov/ACP, or by calling 877-384-2575.

Are you one of the approximately 2.5 million veterans eligible for the program?

A household is eligible if a member meets at least one of the criteria below:

  • Has an income at or below 200% of the federal poverty guidelines;
  • Participates in certain assistance programs, such as Veterans Pension, Supplemental Nutrition Assistance Program (SNAP), Medicaid, Federal Public Housing Assistance, Supplemental Security Income (SSI); women, infants and children; or lifeline;
  • Participates in tribe-specific programs, such as Bureau of Indian Affairs General Assistance, Tribal Temporary Assistance for Needy Families (TANF), or Indian Reservation Food Distribution Program;
  • Is eligible to receive benefits under the Free and Reduced Price School Lunch Program or the School Breakfast Program, including through the USDA Community Eligibility Provision;
  • Received a Federal Pell Grant in the current year;
  • Meets existing low-income program eligibility criteria of a participating broadband operator.

Check if you are eligible

  • Go to ACPBenefit.org to submit a request or print a request by mail; and
  • Contact your preferred participating provider to select an eligible plan and have the discount applied to your bill. Some providers may have an alternative application that they will require you to complete.

Eligible households can register through a participating broadband provider or directly with the universal service administrative company using an online application or by mail.

A good starting point

The VA Digital Divide Consult is a good way to further explore your options for getting connected. If you want video tours but don’t have access to the internet or a video-enabled device, VA’s Digital Divide Consult can help. Through Digital Divide Consult, a VA social worker can help you determine if you are eligible for the Affordable Connectivity Program, as well as other programs to help you obtain internet service or technology needed for VA telehealth. For more information about Digital Divide Consult, speak with your VA provider.

Other Ways VA Keeps Veterans Connected

  • VA Internet-Connected Devices: If you do not have a device with Internet access, VA can lend you an Internet-connected tablet so that you can reach your VA care team via telehealth. The Digital Divide Consult can help you determine if you are eligible.
  • Mobile Connectivity Support for Telehealth: Many mobile carriers help veteran subscribers avoid data charges when using VA Video Connect on their networks. This allows veterans to access their VA care teams via telehealth with less concern about data charges. Visit the VA Mobile website to learn more about mobile carrier programs and VA Video Connect.
  • Telehealth Access Stations in Your Community: Through a pilot program called “ATLAS” (Access to Telehealth through Local Stations), VA is bringing telehealth care to veteran communities. ATLAS sites are comfortable private spaces equipped with internet access and the necessary technology for veterans to have video appointments with their AV providers. VA has partnered with public and private organizations — including the American Legion, Philips North America, Veterans of Foreign Wars, and Walmart — to establish ATLAS sites in select areas of the country. To see if there is an ATLAS site near you, visit the ATLAS webpage.
  • Internet and phone service discounts: You can get a discount on your home internet or phone service through two Federal Communications Commission (FCC) programs: Lifeline and the Affordable Connectivity Program (ACP). The Digital Divide Consult can help you determine your eligibility for both FCC programs.
  • How VA Telehealth works: VA Telehealth services give you access to the care you need, when and where you need it. To learn more about VA Telehealth, visit the VA Telehealth Services website.

To get started with Digital Divide Consult, speak with your VA provider today. For more information, visit the Bridging the Digital Divide consultation page.

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