Consolidated Communications launches Fidium gigabit internet service

November 15 — For months now, Consolidated Communications teams have laid the foundations for high-speed, gigabit fiber-optic Internet service in towns and cities across New Hampshire. The service now has a name: Fidium.

The name joins Charter’s Spectrum, Comcast’s Xfinity and Verizon Fios.

Consolidated Communications announced the new name on Monday. It is available in nearly 80 communities in New Hampshire. Some communities in Maine and Vermont also have the service.

“We’ve been building fiber for a while in northern New England, but this is a whole new customer presence,” said Mary Ellen Player, vice president of market management.

The company launched a new set of digital tools in support of the new brand.

Multi-gigabit symmetric Internet service has the same upload and download times.

Consolidated says the service offers speeds 20 times faster than the national average.

Unlike other services, Fidium does not share bandwidth, which means the service will not slow down during peak internet times.

The symmetrical offering sets the service apart from other brands, Player said.

“Symmetric speed is really important today, especially because of the video we all make while working from home or doing a telemedicine connection or home lessons,” she said. “This is where that download speed becomes really, really important.”

Consolidated Communications, which provides service in 23 states, hopes to provide fiber optic service to 1.6 million customers, 70%, by 2025, including 400,000 locations in New Hampshire.

The price will be $ 70 per month for gigabit (gig) Internet with no data caps, fees, contracts or plans for the first year. The price drops to $ 95. The package includes WiFi installation and equipment, including two wireless extension cords at no additional cost.

The plans offer a range of speeds starting at 50 megabits per second (Mbps) for $ 35 per month. After the first year, it drops to $ 55.

The player said the company is “actively building” in Manchester.

“We hope to have quite a large part of Manchester completed by the end of this year and the start of next year and continue this construction through 2022,” she said.

A 2018 law change in New Hampshire allowed municipalities to bond 20-year internet service upgrades, which are paid for with subscription fees. Consolidated has entered into an agreement with more than 20 communities, primarily in the Monadnock area.


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