Charter Advances Access to Affordable and Reliable High-Speed Internet Service
Investment and network access
High-speed internet access is more important than ever, but tens of millions of households and businesses, especially in vulnerable communities and rural areas, still don’t have access, worry about costs or have not adopted the service. Charter has a history of helping bridge the digital divide through a comprehensive approach that addresses broadband access, adoption and affordability.
Improving access to families in need
Charter has participated from day one in the Federal Communications Commission’s (FCC) Emergency Broadband Benefit program and the Affordable Connectivity Program (ACP), which makes quality broadband Internet service available at low cost, or even free, for families. eligible. in financial need. All Spectrum Internet and legacy plans, including Spectrum Internet Gig, are eligible for ACP credits. All Spectrum Internet plans have no data caps, no modem fees, and no contracts, and customers can cancel at any time without penalty.
- Spectrum Internet 100: Charter recently launched Spectrum Internet 100, a low-cost broadband service with 100 Mbps download and 10 Mbps upload speeds available to CPA-eligible households. Qualifying new households can get Spectrum Internet 100, including free self-installation, with no monthly fees.
- Spectrum Internet Assist: Originally launched in 2016, Charter’s Spectrum Internet Support (SIA) provides eligible low-income households with discounted 30/4 Mbps high-speed Internet access (with Security Suite and Internet modem at no additional cost). SIA is available to eligible families for less than $20 per month, allowing eligible new CPA-eligible households to receive Internet access at no monthly fee.
- Learn more about the Affordable Connectivity Program: For more information about CPA and to apply online, consumers should visit fcc.gov/acp. Interested consumers should first confirm their eligibility through the National Auditor and then contact Spectrum at 1-877-959-1748 to apply for the credit. A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the federal poverty guidelines, or if a household member participates in or is eligible for various assistance programs, including:
- SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline.
- Tribal-specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations.
- The National School Lunch Program or the School Breakfast Program, including through the USDA Community Eligibility Provision.
- Federal Pell Grant recipients in the current year.
Through our Rural Broadband Deployment Initiative, Charter is investing more than $5 billion to bring reliable Internet access at gigabit speeds to more than one million currently unserved families and small businesses. Ranked by US News & World Report as the best internet service provider for rural areas in its 2021-22 rankings, Spectrum Internet also exceeded advertised upload and download speeds for all levels measured – even during peak hours. weekdays between 7 p.m. and 11 p.m. – according to the latest from the FCC”Broadband America Fixed Broadband Measurement Reportissued in December 2021. Find out more.
Increase in adoption
To increase adoption and access to technology, Charter provides philanthropic support to community organizations through Spectrum Digital Education grants, which provide computers, digital education classes and technology labs to thousands of people across the country. Learn more.
Protecting Americans’ Privacy and Security Online
Charter has long advocated for Congress to come together in a bipartisan and consensual manner to act on a comprehensive and uniform national framework to protect consumer privacy online and provide certainty now and for years to come. Learn more.
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